March 20, 2020: Universal Instruments Continues its Customer Commitment Amid COVID-19 Crisis
To Our Global Universal Instruments’ Customers & Partners:
Today the Governor of New York updated state guidance to require non-essential businesses to move to a 100% work from home operation. ESSENTIAL BUSINESSES OR ENTITIES, including any for profit or non-profit, regardless of the nature of the service, the function they perform, or its corporate or entity structure,
are not subject to the in-person restriction.
Universal Instruments is classified as an essential business due to the nature of the key customers we support. We are proud and honored to be an essential manufacturing and support partner for our nations telecommunications and data center infrastructure, medical equipment/instrumentation providers, utility transmission infrastructure, transportation infrastructure, semiconductor, defense and national security related operations supporting the U.S. Government.
We remain open for business and our entire team is fully committed to serving all of our customers. We are working diligently to make this period as seamless as possible by continuing to provide on-site support (if permitted) as well as remote and virtual support to sustain our business activities during these difficult times.
We would also like to acknowledge, and greatly appreciate the support of our suppliers and thank them for all they are doing to ensure the security of our critical supply chain during this crisis.
Please continue to reach out to your regional representative to discuss any new or ongoing project plans, or with any technical questions you may have. We are here for you!
We are also closely monitoring guidance from the World Health Organization (W.H.O.) and local health officials, and we will continue to rely on their expertise to inform our decisions as we navigate these challenging times.
We’re in this together, and we will work through the challenges that lie ahead.
Stay safe and stay healthy!