Building through adversity

March 18, 2020

Building through adversity; Universal Instruments Continues Customer Commitment Amid COVID-19 Crisis

To Our Global Universal Instruments’ Customers & Partners:

During this crisis, the health and safety of our global community is a top priority at Universal. As COVID-19 continues to spread across the globe, it impacts every single one of us in a variety of ways.

We remain open for business and our entire team is committed to serving our customers. We are working diligently to make this period as seamless as possible by continuing to provide on-site support (where permitted) as well as remote and virtual support to sustain our business activities during these difficult times.

Please continue to reach out to your regional representative to discuss any new or ongoing project plans, or with any technical questions you may have.  We are here for you!

A moment like this calls for special measures and for remaining flexible in our approach to serve our customers and partners. Luckily we have a strong communication infrastructure in place to allow us to continue to collaborate globally.

We are also closely monitoring guidance from the World Health Organization (W.H.O.) and local health officials, and we will continue to rely on their expertise to inform our decisions as we navigate these challenging times.

Thank you for patience, understanding, and partnership during this situation and as always, we appreciate your continued support of Universal.

We’re in this together, and we will work through the challenges that lie ahead. 

Stay safe and stay healthy!


More Related Posts

30% Off Last Time Buy Spare Parts!

Get 30% off a limited number of LAST TIME buy spare parts for your Universal equipment, covering our entire range from surface-mount to insertion-mount. Ensure peak performance with genuine Universal Spare Parts, designed and quality tested for the highest standards.

People of U Interview with Suzanne Austenfeld

Learn about how Suzanne in her role as Total Quality Project Manager helps to ensure quality is at the forefront of what we do.

Why Genuine Universal Parts are the Right Pick for YOU!

Learn about how purchasing genuine Universal spare parts can help you get the most out of your service dollar spend, and ensure optimal performance for all of your capital equipment.