Important Update on Spare Parts Payment Options

February 27, 2026

To continue providing reliable service and competitive pricing, we’ll be updating our payment options for spare parts orders starting March 31, 2026. Due to rising processing costs, we will no longer accept credit card payments after this date.

What’s changing?

  • Credit cards will no longer be accepted for either Univeral or Hover-Davis products after March 31, 2026.

What are the payment options? 

Individual Purchase Orders

  • You may continue placing individual POs per order, just as you do today.

What about Blanket Purchase Orders? 

Blanket Purchase Orders (BPOs)  

Interested in purchasing parts through a Blanket Purchase Order (BPO)? Please email treasury@uic.com  with the total dollar amount of the BPO. They will review and advise on your credit status. Once approved, you may submit the purchase order and begin placing orders against the Blanket Purchase Order.

Important: BPO setup can take time. We strongly encourage customers to begin the process as soon as possible.

How to Order Spare Parts

  • Order Online (Recommended)
  1. Visit: https://www.uic.com/about-myuniversal/
  2. Log in to MyUniversal, or if you don’t have an account, you can request one here.
  3. Select “Order Spare Parts”
  4. Add items to your cart
  5. Proceed to checkout
  6. Enter your PO number in the payment field

Order by Email; find e-mail addresses here:  (https://www.uic.com/contact-us/).

Send your request to your regional team and include:

  • Part numbers
  • Quantities
  • Your PO number (if available)

Order by Phone; find phone numbers here:  (https://www.uic.com/contact-us/).

 

Looking for other spare parts payment options?

Please reach out to our Customer Order Center at universal@uic.com and we can discuss your unique spare parts ordering needs.

 

 

 

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