Support Overview

To successfully manage today’s complex assembly processes at all levels, you need professional services that leverage specialist experience and resources. Universal Instruments’ Global Services delivers lasting value and support throughout all phases of the ownership experience. 

Whatever your most urgent challenges – maximizing uptime, introducing new processes or components, radically reshaping your assembly capabilities – Universal Instruments’ Global Services are here to deliver answers. We have over 50 years’ experience supporting electronic manufacturers operating at the frontiers of assembly technology and a global infrastructure of field engineers, application engineers and trainers to implement that knowledge to get the most out of your investment.

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Intro_Phase_crop_sm Introductory Support Phase

Universal offers a number of service options that add value, even before you begin production.

Standard_Phase_crop_sm Standard Support Phase

During the standard warranty period, we’ll provide exactly what you need when you need it.

Support_Cont_phase_crop_sm Support Continuance Phase

Universal will be there to support and maintain your equipment beyond the standard warranty period.

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Additional Resources: